The aim of our family practice is to provide a high standard of NHS medical care to all our patients. We place a strong emphasis on prevention, health education, and encourage self-help.
This website is here for the guidance and benefit of our present patients and, for those prospective patients wishing to be accepted onto the practice list. We hope you find it useful.
This is a patient sharing initiative by Ipswich East and West Suffolk clinical Commissioning Groups. The NHS uses a secure electronic computer system called SystmOne to hold your records- and with your consent, it allows the healthcare professionals who care for you to share your medical information with each other to make sure you receive the best possiable care. Please speak to a member of staff on your next visit to record your consent.
Family and Friends test Survey
This is a survey for patients to take part in. The survey is available online as well as within the Surgery, The survery is independent from the surgery but if you have any queries or concerns etc then please contact the Practice Manager who will be happy to discuss your matter. If you wish to take part then please copy and paste the link below into your address bar. You will then be asked to enter your practice code which is hfn
As from 04th of Aug 2014 Extended hours
We are now able to offer a number of Nurse and Doctors appointments outside of our normal working hours.
Our new hours are
Please speak to the reception staff for more information or to book an appointment.
The surgery will be closed from 1.30pm on the following dates due to staff training
Oct 15th 2014
Nov 13th 2014
Dec 10th 2014
You can now book appointments and request prescriptions online. Just go to reception to receive your username and password then click on link below to sign in.
Many patients will have noticed that we are using a system of text messaging reminders of appointments. It is essential to let us know your up to date mobile telephone number. If you are not happy to be contacted by SMS text message please let us know and we will disable this facility for you.
NHS Data Information
How information about you helps provide better care:
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide better quality care for everyone. e.g. unusual side effects of medication can be detected in this way over a large number of users at different sites.
This information along with your postcode and NHS number BUT NOT YOUR NAME are sent to a secure system where it can be linked with users information.
You have a choice-i.e. if you dont want your information to be used in this way please let us know and we will insert a code in your records that will prevent this.
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Prescription requests need to be put in writing or request them online! We can not accept requests over the phone. If you wish to fax your request to the surgery please use ( 01473 743237)Your prescription will be ready to collect within 2 working days. Please note that if your prescription needs reauthorising you may need to see a Dr or nurse for a check up beforehand.
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
(Site updated 19/11/2014)