The aim of our family practice is to provide a high standard of NHS medical care to all our patients. We place a strong emphasis on prevention, health education, and encourage self-help.
This website is here for the guidance and benefit of our present patients and, for those prospective patients wishing to be accepted onto the practice list. We hope you find it useful.
We are having some issues with our surgery phones. This is being look into by BT please bare with us while we get this sorted.
There is a patient sharing initiative by Ipswich East and West Suffolk clinical Commissioning Groups. The NHS uses a secure electronic computer system called SystmOne to hold your records- and with your consent, it allows the healthcare professionals who care for you to share your medical information with each other to make sure you receive the best possible care. Please speak to a member of staff on your next visit to record your consent.
Help us to help you! Please help us be as effective as possible by enabling us to use our time most effectively. Please do not request an appointment or a home visit unless you genuinely need it. If you find you no longer need that appointment then please let us know so we can use that appointment for someone else.
CQC Inspection: The Care Quality Commission visited us on March 24th 2015. Thanks to all patients who fed back their opinions of the practice to the CQC team who in our feedback session after were very impressed with our patient access arrangements and appointment system and the clinical team as a whole. The full report is now published and we are GOOD in all areas.
NHS Data Information How information about you helps provide better care Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide better quality care for everyone. e.g. unusual side effects of medication can be detected in this way over a large number of users at different sites. This information along with your postcode and NHS number BUT NOT YOUR NAME are sent to a secure system where it can be linked with users information.You have a choice-i.e. if you dont want your information to be used in this way please let us know and we will insert a code in your records that will prevent this.
Repeat Prescriptions please allow 3 working days (72hrs). Prescription requests need to be put in writing or request them online! We can not accept requests over the phone. If you wish to fax your request to the surgery please use (01473 743237). Please note that if your prescription needs reauthorising you may need to see a Dr or nurse for a check up beforehand.
(Site updated 10/03/2017)