The aim of our family practice is to provide a high standard of NHS medical care to all our patients. We place a strong emphasis on prevention, health education, and encourage self-help.
This website is here for the guidance and benefit of our present patients and, for those prospective patients wishing to be accepted onto the practice list. We hope you find it useful.
Please click on the Suffolk Primary Care link below to see how your privacy is protected.
There is a patient sharing initiative by Ipswich East and West Suffolk clinical Commissioning Groups. The NHS uses a secure electronic computer system called SystmOne to hold your records- and with your consent, it allows the healthcare professionals who care for you to share your medical information with each other to make sure you receive the best possible care. Please speak to a member of staff on your next visit to record your consent.
Help us to help you! Please help us be as effective as possible by enabling us to use our time most effectively. Please do not request an appointment or a home visit unless you genuinely need it. If you find you no longer need that appointment then please let us know so we can use that appointment for someone else.
NHS Data Information
How information about you helps provide better care Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide better quality care for everyone. e.g. unusual side effects of medication can be detected in this way over a large number of users at different sites. This information along with your postcode and NHS number BUT NOT YOUR NAME are sent to a secure system where it can be linked with users information. You have a choice-i.e. if you don't want your information to be used in this way please let us know and we will insert a code in your records that will prevent this.
The Care Quality Commission visited us on March 24th 2015. Thanks to all patients who fed back their opinions of the practice to the CQC team who in our feedback session after were very impressed with our patient access arrangements and appointment system and the clinical team as a whole. The full report is now published and we are GOOD in all areas.
Your Practice is Research Active
All NHS organisations are expected to participate and support health and care research.
Conducting high-quality clinical research helps us to keep improving NHS care by finding out which treatments work best.
If you are asked about taking part in research, usually someone in the care team looking after you will contact you. People in your care team may look at your health records to check whether you are suitable to take part in a research study, before asking you whether you are interested or sending you a letter on behalf of the researcher.
For more information about how your information may be used in research and your rights please visit https://www.hra.nhs.uk/information-about-patients/
Patient Participation group
Our practice has a Patient Participation Group which meets regular during the year. We discuss various ways of improving the surgery; this can range from appointments, waiting room, Reception. Our group also helps with events that we have at the surgery. We are always looking for new members to join our friendly group.
If you are interested in joining, please contact the Reception Team on 01473 741152 or ask at reception desk.
(Site updated 07/12/2018)